| Content of the Course
Core Communication teaches
a practical set of maps and skills central to any interpersonal situation
and offers interactive principles and guides for relating effectively.
The course assumes that just one skilled person can positively influence
a situation.
 In Core Communication,
you learn how to use:
Four Styles of Communication® to:
Recognize ineffective and effective ways of talking and listening
Improve the quality of your communication
S.O.S.™ System to:
Guarantee more effective decision-making
Consider how an issue affects a whole relationship system (the people an issue
involves or affects)
Recognize how attitude and behavior reflect each other
The Awareness Wheel® Map to:
Understand yourself better
Apply 6 talking skills to be clear and congruent — to use Straight Talk
appropriately when it is important to do so
The Listening Cycle® to:
Tune in accurately to the other’s perspective
Use 5 listening skills to connect — Attentive Listening
Interactive Principles and
Guides to:
Respond effectively to challenging situations
Build rapport, manage stress, and transform resistance
The Conflict Patterns Map to:
Gain insight into your own pattern of handling conflict
Change an unsatisfactory pattern into a satisfactory one
The Map-an-Issues Process™ — an 8-step
guide that combines the 11 talking and listening skills to:
Create best-fit, collaborative solutions to complicated issues
Deal with personal, relational, or business concerns more productively
Special Processes to:
Respond to negative communication styles
Reply to Fight or Spite Talk and mixed messages
Convenient Formats for Learning
Core
Communication is offered:
In
a class with an instructor
By yourself with an instructor-coach
Learning Methods
Enjoy gaining new skills through:
- Brief presentations of concepts, skills, and processes
- Interesting demonstrations
of communication skills and processes
- Useful practice of skills and
processes with real issues of your own choice (appropriate for the
setting) using skills mats — innovative
tools —to speed learning
- Helpful coaching and feedback on
your use of skills
- Valuable application of your learning in real
situations between class sessions
Your Privacy is Respected
You choose the issues and situations
you discuss and practice
Participant/Student Course Materials
For Core Communication,
each person uses a Core Pac containing:
- 1 Core Communication Skills
and Processes Workbook (160 pages, 1997)
- 2 Skills Mats* (one for talking, the other
for listening) for:
Use during sessions
Practice at home between sessions
Application and reinforcement after the course
- 1 Set of 4 Pocket Cards
to prompt skill use
- 1 Awareness Wheel® Pad
(An Awareness Wheel is printed on each sheet
of
the pad for use in processing current and future issues.)
*Skills mats are made of canvas
cloth, each about 30 x 30 inches. Each mat has either the Awareness Wheel
or the Listening Cycle Map® on it, so
that it can be stepped on during practice, for visual prompting, helpful
coaching, and kinesthetic learning.
The Core Pac is also available in Spanish.
Order Materials
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